In the United States, there are an estimated 65,500 openings for fitness instructors and trainers each year. Because there are so many personal trainers, finding a way to retain your clients is essential to your success as a personal trainer.
One thing that can help you keep your personal training clients happy is showing an active interest in their needs, rather than focusing on finding new clients. Do you want to learn more about retaining your clients as a personal trainer?
Keep reading this guide for the top tips to follow to keep your existing clients happy with your services and to learn more about personal trainer insurance.
Show Them You Care
One of the most important things you can do to retain clients as a personal trainer is to show them that you care. While this may seem obvious, many clients may not realize that you truly care about them and want to help them reach their goals.
If you show up to your personal training sessions and try to get your clients in and out of their workout as quickly as possible, they may feel unimportant.
One way you can show your clients that you care about them is to develop online relationships with them. For example, you can use social media to reach out to your clients, highlight their achievements, and more!
Create Valuable Content
Creating valuable content for your clients is something else that will make it easier to retain clients as a personal trainer.
For example, you can send out a weekly newsletter to each of your clients and even prospective clients! You can include fitness tips, information about your services, and other helpful information that can help your clients reach their goals.
Again, you can use social media to post valuable information for your clients! When you offer your clients free information that will benefit their goals, they will be more appreciative of your services and more likely to stay on as your client.
Regularly Check In
Regular check-ins are necessary when you are a personal trainer. Communication should be the primary piece of your customer retention strategy!
When you reach out to your clients, it shows them that you care about them and want to do what you can to help them reach their goals. These regular check-ins will also keep you at the top of your client’s minds, even when they aren’t with you in the gym.
During your check-ins, you can discuss their goals, track progress, and give them other assignments to complete between your sessions.
You can also allow your clients to provide you with feedback during these conversations. If they have any issues with your services, you can discuss them during check-ins and find ways to improve their experience.
Engaging with your clients during your personal training sessions is something that can help your business. People love to engage with people that make them feel important!
One way you can do this is by mirroring your clients during your training sessions. If you use similar body language and find common ground with your clients, they will feel closer to you and will value your professional relationship.
You can also engage your clients by using their names each time you speak and talking with them about their other interests.
Discuss the Future
When you are speaking with clients, you should always keep the future in mind.
For example, you can talk about your client’s future goals throughout the workouts. This will reaffirm to your clients that you are willing to work with them long-term and it will validate their needs.
Discussing the future will subconsciously solidify your client’s desire to keep working with you!
Staying positive is something else that can help you retain clients as a personal trainer. Finding ways to create excitement and keep your clients motivated will encourage them to continue using your services.
Many people start personal training due to dissatisfaction with the way they look or feel. When you speak positively about their progress and their form, they will automatically feel more positively about their experience with you.
Be Conscious of Recommendations
As a personal trainer, your clients may expect you to make recommendations for products or services that can help them reach their goals. However, you need to be conscious of the recommendations that you give your clients.
If you are going to recommend a product, make sure you truly believe in it. Otherwise, you may compromise your client’s trust.
Stand Out From Competitors
Finally, you need to find a way to go above and beyond for your client to stand out from your competitors!
For example, you can write down important events for your clients and reach out to them to show that you care. You can also give them incentives to support their loyalty to your business.
Another way you can stand out from your competitors is by prioritizing professionalism for your business.
For example, investing in insurance for personal trainers shows your clients that you value professionalism and are willing to do what it takes to protect them and your business.
Looking for Personal Trainer Insurance? We Can Help
As a personal trainer, finding ways to retain clients is essential for your business. Following each of these tips can help you engage with your clients and improve your professionalism, which will help your personal training business succeed.
If you are looking for personal trainer insurance for your company, Insure Fitness Group can help! We specialize in fitness insurance and can help you protect your company.
Contact us today to learn more about our services and to get insured!